T91 Casino — Privacy Policy
Your Data Is Safe With Us

01Data Collection — When & Why

t91When you create an account, we collect your name, email address, phone number, and date of birth. This is necessary to verify your identity and provide a secure service. As part of the KYC (Know Your Customer) process, we may also request a copy of your national ID or passport in certain cases.

Certain data is collected automatically during gaming activity — including your IP address, browser type, device information, and session duration. This information is used primarily to maintain security and improve the platform.

For financial transactions — including bKash, Nagad, or bank transfers — payment-related information is collected. However, t91 Card numbers and mobile banking PINs are never stored directly.

02Purpose of Data Use

t91 Your information is used only for specific purposes. No data is retained without a necessary reason.

• Account Management: For login, session verification, and identity confirmation.
• Financial Transaction Processing: For deposits, withdrawals, and bonus disbursements.
• Security Assurance: To prevent fraud and unauthorized access.
• Customer Support: Previous conversation details are retained to help resolve your issues quickly.
• Legal Obligations: Certain data must be retained as required by regulatory authorities.
• Service Improvement: Game popularity and issue tracking analytics do not involve the use of personal data.

03Data Sharing — When & With Whom

t91-'s clear policy is that your information is never shared with anyone without your consent. However, there are a few exceptions you should be aware of:

• Payment Processors: Payment gateways such as bKash and Nagad receive only the minimum information necessary to process transactions.
• Security Partners: Limited data may be shared with specialist fraud detection partners.
• Legal Authority: Disclosure of information is mandatory upon a valid court order or regulatory request.
• Business Changes: If ownership of t91 changes, your data may transfer to the new operator — however, the privacy policy will remain in effect.

In each of the above cases, only the minimum necessary data is shared. No third party receives your complete profile.

04Cookie Policy

Cookies are small text files stored in your browser. t91 The following types of cookies are used:

You can disable cookies at any time through your browser settings. However, disabling essential cookies means t91- some features may not work properly.

05Data Retention Period

t91 Your data is retained only for as long as necessary. All information is stored for the duration your account remains active.

• Financial Transaction Records: Data subject to legal obligations is typically retained for 5–7 years.
• KYC Documents: May be retained for 3–5 years after account closure.
• Support Contact: Up to 2 years after the issue has been resolved.
• Gaming Logs: Up to 12 months for security purposes.
• Marketing Preferences: Until you withdraw your consent.

06Your Rights

t91You have clear rights over the data stored with us. You may exercise these rights at any time by contacting our support team.

07Protection of Minors' Data

t91's services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor has registered an account by mistake and we are informed, that account and all associated data will be deleted immediately. If a child or teenager in your family t91if you have an account, please notify us at [email protected].

08Security Measures & Technology

t91Multiple layers of security are in place to protect your data. These measures are not only technical but also procedural.

• SSL/TLS Encryption: All communication between the website and our servers is encrypted with 256-bit encryption.
• Two-Factor Authentication (2FA): Automatic verification is triggered whenever a suspicious login is detected.
• Data Masking: Sensitive information is automatically masked in dashboards and reports.
• Access Control: t91 employees may only access the information necessary for their specific role.
• Regular Security Audits: An independent third party audits our systems on a monthly basis.
• Data Backup: Measures are in place to prevent data loss even in the event of server failure.

In the event of a security breach t91 Affected users will be notified within 72 hours, and immediate steps will be taken to minimize any harm.

09Privacy Policy Updates

This policy may be updated due to changes in technology, law, or business operations. In the event of changes:

• You will receive an email notification at least 14 days before any changes take effect.
• For major changes, you will be asked for your consent the next time you log in.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.

10Contact & Complaints

For any privacy-related questions or concerns, please contact our Data Protection Officer directly: